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Faq

Our answers to frequently asked questions

The complete range of our products for viticulture, fruit growing, horticulture, citrus growing, olive growing and for the care of ornamental plants is available in the stores of our expert dealers. They are widely distributed in numerous countries in the world.

No, we have chosen to select and train a large network of dealers who can be a direct contact for our customers. Widespread in the 5 continents, our dealers are the best point of reference for professional assistance.

Because careful and competent advice is a distinctive element of our brand, together with an impeccable after-sales service. To preserve the high quality of these two aspects, we prefer to put our customers in contact with our experienced dealers who work in their geographical area.

In the Sales Network section of our website you can find the references of all our importers. Our partners are at your complete disposal to provide you with all the information you need and accompany you in a conscious and personalized choice.

Our local dealers are adequately trained to guarantee maximum preparation and guide customers in choosing the right harvesting or pruning tools. We offer them courses to ensure that they are always trained on the technical specifications of our products and on the news from the Campagnola world.

Our importers will be able to show you the dealer whose store is close to your area. Alternatively, do not hesitate to get in touch with us directly, through our website and our social channels.

We provide our dealers with an official price list, but we leave them free to decide the sales prices of all our products, based on their personal promotional policies and the discount campaigns they decide to apply from time to time. In any case, the price range is fixed and guaranteed directly by Campagnola.

Our PROFESSIONAL Line has been designed focusing on the specific needs of those who work professionally in the sector to make the pruning and harvesting activities of green experts easier. Our GREEN Line, on the other hand, is a complementary range, which integrates electrical equipment with optimal performance. It has been designed, however, for non-intensive use.

Browsing our website, you can find an area dedicated to our news, always updated with the best proposals from the Campagnola world. You can subscribe to our newsletter and follow us on our social channels, where we love to share with our community news, events and "backstage” moments.

In our website a detailed product sheet containing descriptions, technical data, manuals and video tutorials is dedicated to each Campagnola product. Find more info in our catalog and in the useful PDF section of our portal. On our social networks we also offer interesting information about our range of tools. If you need personalized assistance, you can still contact our dealers, who will be happy to give you clear answers to all your requests.

You can consult the product sheets on our website. In addition to descriptions, technical sheets, videos and use and maintenance manuals, you will also find the items included in the box: a comprehensive overview of the accessories supplied with your tool.

Our harvesting and pruning products have been designed to last over time and maintain high performance throughout their lifespan. They are also covered by a 2-year warranty, which can be extended to 4 years for some specific types of tools.

All our products are subjected to strict quality controls, which involve every stage of the production process. Our Quality Control Department uses advanced and certified equipment to carry out careful checks on every single component, in order to send the assembly lines only products which comply with the technical drawings. Furthermore, before being sent to the final customer, all our products are subjected to severe controls, which include noise and electromagnetic compatibility tests, verification of hand-arm and machine-body vibrations and further final checks by our expert technicians.

Our mission is to ensure that all operators who work with our products are confident that they can count on excellence in terms of performance, quality, lifespan and safety standards. Our R&D department collaborates with specialized external bodies, to identify the most advanced materials and solutions, which can make each Campagnola product an icon of innovation and professionalism. In addition, our technical teams, together with our importers, offer you a competent assistance you can always count on.

If you are not sure which Campagnola product is best suited to your needs, we recommend that you consult our website, where you can find detailed information on all our products and understand exactly which one best meets your requests. Alternatively, rely on the expert opinion of one of our dealers: just find our importer for your area in the Sales Network section and let yourself be guided with competence towards an informed choice.

Our dealers network has the necessary skills to provide you with technical assistance and solve any type of problem with your Campagnola products. Contact the one who is closest to your geographical are: he will always know how to help you.

To meet the needs of professionals who want to keep their products always at top performance, we have created an area of ​​our website.

entirely dedicated to the video tutorials, to explain step by step how to carry out the routine maintenance of your purchases. You can also find video guides on the page dedicated to individual products, as well as on our YouTube channel. If you are unsure about how to proceed, please feel free to get in touch with one of our local dealers.

For all extraordinary maintenance operations we guarantee the support of our dealers: we are committed to providing them with professionalizing courses, so that they can be an authoritative reference for you in the management of your equipment.

Just request your credentials to access the Reserved Area of ​​our site: there you will find all the spare parts of our products. Just identify the component you need and then order it in the store of your trusted dealer, who will surely be able to advise you in the best way.

We have also included in our detailed use and maintenance manuals the best lubricants to take care of your Campagnola products. If you have any questions, don't hesitate to contact your local dealer, who can offer you accurate and reliable indications.

We are always happy to include new partners in our sellers list. To join the team, send us an e-mail taking care to indicate the following data: The name of your company, your VAT number, your geographical area of competence, the type of business you carried out and your contacts. A member of our staff will analyse your request and he will contact you as soon as possible.

Our purchasing department is happy to examine any new supplier who can give a significant contribution to Campagnola quality standards. Write us at star@campagnola.it and include in your message the name of your company, a description of the products you offer and the person to contact to discuss your proposal.

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Campagnola Srl

Office opening hours: Mon-Fri 8:00-12:30 | 13:30-17:00

Tel. +39 051 753500

star@campagnola.it

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